Couples Experience

Cancellation Policy

Studio Class Policy: Reservations, Transfers & Cancellations To maintain the quality of our experiences and respect the limited space available in each session, the following policies apply to all studio sound bath reservations: RESERVATIONS ✧ Pre-booking is required for all studio classes. Walk-ins are Not Allowed due to limited capacity. Please check website or be put on the waitlist ✧ Your spot is secured only after full payment or confirmed membership booking. TRANSFERS ✧ You may transfer your reservation to another studio class up to 12 hours in advance of the scheduled start time. ✧ Transfers must be made through your Se7en Waves booking account or by contacting us directly. After the 12-hour window, no transfers are permitted. CANCELLATIONS & NO-SHOWS ✧ You can cancel anytime, be sure to cancel within the window ✧ No refunds will be issued for cancellations made less than 12 hours before the class or for no-shows. ✧ No-show policy: Due to limited space and preparation for each session, you will be charged the full class fee or lose the credit from your membership/package. No credits, transfers, or make-up classes will be offered in these cases. SPECIAL CONSIDERATIONS ✧ Floating Sound Baths and special event sessions follow the separate cancellation terms listed in our FAQs. ✧ We reserve the right to cancel or reschedule a class due to weather, low attendance, or unforeseen circumstances. In such cases, you will be offered a transfer or credit. Should you have any questions please email info@se7enwaves.com - please put the following: SUBJECT: Studio Class (Class Name + Date) BODY: Full Name for Reservation, provide as much detail as possible. We do not have a monitored phone line at this time, please do not call the studio.

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